All Tech Plus websites are usually provided with a basic web hosting plan - this is sufficient for most clients, however for those with more demanding needs additional options are available. The table below shows comparisons of the plans available.
- Amount of File Space 1
- Number of Mailboxes
- Combined Mailbox Size 2
- Bandwidth per Month 3
- Mail Archiving 4
- Domain Name Rental 10
- Site Updates/Backups 5
- Maximum Domains 6
- Built in Support 9
- Payment Plan 7
- Direct Debit Discount 8
Prices shown not including IVA.
You can upgrade or downgrade your plan at any time, the cost to upgrade will depend on how long you have left of your current plan. If you downgrade, no pro-rata refunds will be made.
1 - This space includes the files, database and e-mail messages that make up your site.
2 - Each plan comes with a maximum amount of mailboxes, these mailboxes share the space allocated. On Basic, if you only had 1 mailbox, you would have a size of 300 Mb. If you then wanted a second, some of the space allocated to mailbox 1 would need to be used.
3 - Bandwidth is the amount of data transferred to and from your website, either by yourself or your site visitors. If you consistently go over your limit you will need to upgrade your plan.
4 - It is not practical to hang on to old messages indefinitely (using your hosting plan as a mail archive) - to continue to be able to send and receive e-mails you need to keep your usage under your mailbox limit by removing old messages, particularly those with large attachments, or archiving the messages to a google account for example. Mail box limits can only be increased by upgrading your plan.
5 - for site updates and backups - your site software including plugins will be updated on a regular basis. A backup is taken before the updates are made in case of any issues that may cause your site not to work correctly. Should a problem be encountered, the site will be rolled back and you will be informed. The site must be fixed to ensure the integrity and security of your site and the underlying data and may also have performance benefits. Fixes charged at cost or against your support plan where applicable. On BASIC hosting it is incumbent on you as the site owner to apply the updates yourself - the system will inform you when an update is available. On other hosting plans, you may have this performed for you using your built in support - see 9
6 - Our new hosting plans now allow you to host more than one website in your hosting area, or have additional domain names pointing to the same website.
9 - All plans except our basic hosting plan include some level of ongoing support. The amount of support in hours is per quarter (ie. every 3 months). Support over this allocation will be charged at prevailing rates.
10 - Your domain name is the address that your website is known as. Domains are never owned, they are rented and chargeable annually. This is not included in BASIC hosting and is an additional charge. If you upgrade from basic to one of the other plans, one or more domain rentals are included in the price.