The last 5 reported issues were: (click arrow on left to reveal)

Please check to see if your channel issue has been reported today, if it has been more than an hour, please report again.

  • 2018-10-23 16:31:08
    Channel 999 on service FULL - FULL PACKAGE in ATP2
    by Amazon Firestick with Alexa with Smart IPTV app
    | More info: TESTING ONLY Other
  • Response:
  • 2018-10-25 21:01:53
    Channel 999 on service in ATP2
    by
    | More info: getting up check playlist nr1 url have gone onto computer put in mac address and url it says url created press restart do this but comes up the same
  • Response:
  • 2019-01-24 20:18:06
    Channel 999 on service FULL - FULL PACKAGE in ATP2
    by Amazon Firestick with Alexa with Smart IPTV app
    | More info: Small number of standard channels ofline. Supplier aware of and dealing with. Channel showing offline message,Other
  • Response: From our supplier: There are massive issues accross various suppliers and server hosts this evening, reported from 2 datacanters that we are aware of.. this has taken most suppliers offline, we have close to 100 feeds down atm but you can use.. CH NAME REMOVED (b) for tonights game, that feed is there and will stay there..
  • 2019-02-08 16:13:22
    Channel 203 on service FULL - FULL PACKAGE in ATP2
    by Amazon Firestick with Alexa with Smart IPTV app
    | More info: CHANNEL NAME REMOVED not working Channel buffers but never loads
  • Response: Was resolved same day. Checked and working following day by ATP and Vernon.
  • 2019-02-19 10:40:57
    Channel 999 on service FULL - FULL PACKAGE in ATP2
    by Amazon Firestick 1st Generation with Smart IPTV app
    | More info: channel switches to the next channel down after a minute or so, for all movies and box sets Video on demand not working
  • Response: VOD tested and working. May be a configuration issue on user device.

22/09/18 - Supplier informed of downtime 6.30pm UK time for server maintenance before the main matches came on. The service reported as back up at 20:12 Spanish time.

  

Certain providers in the UK may actively block streams at peak times, try using a VPN. Some ISPs such as V**gin have settings which need to be turned off on your router - please open a support ticket on the portal and we'll send you details.

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