63 43 43 905
giweather joomla module
Remote support only between 1st and 11th December from the UK for those with support contracts/plans. All other enquiries will be dealt with from the 12th. Thankyou.
A number of customer sites must be updated to latest Joomla/Wordpress - if you do not have a support contract you will be emailed a request to update. Sites not updated will be disabled for security reasons.

The last 5 reported issues were:

Please check to see if your channel issue has been reported today, if it has been more than an hour, please report again.

  • 2017-11-20 09:22:42: Channel 232 : Channel has no sound in country Spain by {"first":"paco","last":"jones"} | More info: nada
  • 2017-11-20 15:57:54: Channel 125 : Channel has no sound,Channel is repeating/in a loop in country UK by {"first":"Mark","last":"van Bellen"}
  • 2017-11-20 16:20:44: Channel 200 : Incorrect channel being shown,Other in country Spain by {"first":"Malcolm","last":"Weller"} | More info: audio also not working
  • 2017-11-20 16:32:42: Channel 305 : Channel has no picture in country Spain by {"first":"Barnaby","last":"Budge"}

This form is for reporting problems with the new IPTV packages (SP, EN, SPEN and SPENAD packages [green, yellow, blue, and purple as shown on prices page]). If you are still on the old package where you get everything including arabic, turkish, spanish channels etc, you should continue to use the support forum (you will be e-mailed about changing to the new service nearer the end of your current subscription).

For filling in the form we ask that you assess the speed of your Internet connection click this link for a basic measurement: